Academic Qualifications :

BA (Hons) (Computing & Technology)
M Sc (Systems Analysis & Design)
    

Professional Qualifications :

MBCS
C Eng
CITP
    

Neil has over 34 years of computing experience, gained initially as a Civil Service IT specialist and subsequently as an IT consultant. In the course of his IT career, Neil has acquired a wide-ranging experience of system design, software development, computer operations, training, and technical support. He is thoroughly competent with most commonly used technologies and tools such as Unix, Windows (NT, 2000, XP), Oracle RDBMS, Java, C++, BEA Weblogic, BEA Tuxedo and ATG Dynamo. For the last five years Neil has focused on Technical Support work which has included production of technical documentation. for clients in the Retail, Telecom and Government sectors. This experience of document production has prompted Neil now to seek an opportunity in Technical Documentation. Neil has been trained in the use of Adobe Framemaker, Robohelp and Documentum, - although in practice has mostly used the tools available under Microsoft Office. With his wide-ranging IT experience however, Neil is well capable of familiarising himself rapidly with new documentation tools as necessary, and making himself fully productive in their use.

Highly skilled in the use of Unix, Windows (NT, 2000, XP), Oracle RDBMS, MS Office.

Trained in the use of Adobe Framework, RoboHelp and Documentum.

Experienced in production of documentation for e-Commerce and Web applications developed using BEA Weblogic, ATG Dynamo, Java, Unix, Oracle RDBMS and Windows.

May 2004 - April 2005 - Reference Network Support Manager (for a Government Department). - The Reference Network was a pre-production environment that was an exact (albeit scaled-down) replica of the Department’s production environment. Produced an “Operations Manual” for this environment. The technologies used in the Reference Network were Windows 2000, Windows NT, Unix, Oracle RDBMS, MS Sequel, Active Directory, TCP/IP, Java, IIS and Lotus Notes

August 2003 - April 2004 - Technical Support for a Web-enabled Knowledge Management System (for a Government Department) - Produced “Installation Manual” and “Maintenance Manual” for the system. The technologies used were Unix, Oracle RDBMS, ATG Dynamo, Windows NT, Windows 2000, Java and Iplanet.

May 2002 - July 2003 - Technical Support for an Order Management and Inventory Control system (in the Retail sector) - Produced “Operations Manual” and “User Manual” for the system. The technologies used were Unix, Oracle RDBMS, BEA Weblogic, BEA Tuxedo, Windows NT, Java, C++ and Apache.

June 2000 - April 2002 - System Testing and Technical Support for a Billing System (Telco sector) - Produced testing documentation and support and maintenance documentation. The technologies used were Unix, Oracle RDBMS, BEA Weblogic, BEA Tuxedo, Windows NT, Java, C++ and Iplanet

January 2000 - May 2000 - System Testing Manager for a Finance System - The technologies used were Windows, Unix, SAP, Oracle and Mercury Interactive TestDirector

March 1999 - November 1999 - Y2K Testing for a Retail System - The technologies used were Windows, Unix, Oracle, Retek RMS, and Peoplesoft

June 1994 - November 1998 - Design Authority and Acceptance Testing for a Logistics System in the Defence Sector - The technologies used were OS2, AIX, Informix, Uniplex

May 1992 - May 1994 - Technical Design Co-ordinator for a Logistics System in the Defence Sector - The methodology used for system design was SSADM. The toolset used was LBMS SSADM Engineer

May 1990 - April 1992 - Security consultancy for a Government Department (DSS). The technologies used were Unix, ICL VME and Ingres

January 1984 - April 1989 - Security and Network Design Authority for a Ministry of Defence secure Office Automation project. The technologies used were Z tools, ICL Secure Unix and ICL OfficePower

December 1979 - December 1983 - Senior Lecturer at Ministry of Defence IT Training Centre. Training provided in various IT subjects including systems analysis and design, programming methodologies and assembler programming

January 1972 - November 1979 - Operations Management, Application development, System Programming and Technical Support for a Ministry of Defence stock control system. The technologies used were ICL System 4, and Usercode

Prior to above dates - Served in the British Army for 9 years (4th Royal Tank Regiment). Left service with the colours in the rank of a Sergeant.

Jogging, swimming, reading and keeping in touch with comrades from my old regiment (4RTR) via the Internet.

Date of Birth :

22 /2 /1940

Nationality :

British